Help Desk Specialist III
Hixardt Technologies, Inc. is seeking full time Help Desk Specialist III to provide fast and effective support to our clients. As a Help Desk Specialist III, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.
The candidate Help Desk Specialist III should possess advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills. Ultimately, a skilled Help Desk Specialist III provides fast and effective support over the phone and in person.
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Help Desk Technician I
The Help Desk Technician I provides end-user support and troubleshooting for problems related to hardware, software, and applications. Candidate will be responsible for collaborating with customers and fellow engineers to ensure corporate and customer systems are performing optimally. For this position, 1-3 years of experience is preferred with the ability to troubleshoot and solve end user (desktop, printing, application, and mobile device) technical problems. Candidate should feel very comfortable working in small/midsize business, large business, and government environments.
If you “live” technology 24x7 and are interested in getting direct experience with the latest virtualization, storage, security, data center technologies, and obtaining industry certifications, while working in a demanding environment that will allow you to advance your certifications and career, then we are looking for you!
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New Position Posting Soon
This position is in development.
